Terms and Conditions

Welcome to Tunivibe

These Terms and Conditions ("Terms") govern your use of the Tunivibe website ("Website") and the purchase of our products. By accessing or using our Website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our Website.

1. General Information

  • Company Details: Tunivibe specializes in providing authentic Tunisian products, including Bsissa blends, to customers across the UK.

  • Contact Information: You can contact us at contact@tunivibe.com.

  • Age Requirement: You must be at least 18 years old to make a purchase.

2. Use of the Website

  • Access and Availability: We strive to ensure our Website is accessible at all times. However, we do not guarantee uninterrupted access and reserve the right to suspend or withdraw the Website for maintenance or updates.

  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

3. Product Information

  • Descriptions: We aim to provide accurate product descriptions and images. However, slight variations in color or packaging may occur.

  • Availability: Products are subject to availability. If an item is out of stock, we will notify you promptly.

4. Pricing and Payment

  • Currency: All prices are listed in GBP.

  • Taxes: Prices include VAT where applicable.

  • Payment Methods: We accept major credit cards, debit cards, and other payment options as listed on the Website.

  • Security: Payments are processed securely using encrypted technology to protect your personal information.

5. Shipping and Delivery

  • Delivery Areas: We deliver across the UK. Please refer to our Shipping Policy for detailed information.

  • Delivery Times: Estimated delivery times are provided at checkout and may vary due to circumstances beyond our control.

  • Delivery Charges: Shipping fees are calculated based on your location and order size.

6. Returns and Refunds

  • Refund Policy: We offer refunds in accordance with our Refund Policy. Please review the policy for detailed terms.

  • Contact for Returns: To initiate a return, please email us at contact@tunivibe.com with your order details.

7. Intellectual Property

  • Ownership: All content, including text, images, and logos on our Website, is the intellectual property of Tunivibe unless otherwise stated.

  • Prohibited Use: You may not copy, distribute, or modify any content without our explicit written consent.

8. Liability

  • Product Use: Tunivibe is not responsible for any misuse of our products. Always follow the recommended usage instructions.

  • Website Issues: While we strive to maintain accuracy, we are not liable for errors, interruptions, or technical issues affecting your use of the Website.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the Website signifies your acceptance of the updated Terms.

11. Contact Us

For questions or concerns about these Terms, please email us at contact@tunivibe.com.