Return Policy

At Tunivibe, your satisfaction is our priority! If you’re not completely happy with your purchase, we’re here to help. Please review our return policy below:

Eligibility for Returns

  • Items must be returned within 14 days of receiving your order.
  • Products must be unused, unopened, and in their original packaging to qualify for a return.
  • Items damaged due to misuse or improper handling are not eligible for a refund or exchange.

Non-Returnable Items

  • Perishable goods (e.g., opened food items).
  • Gift cards or promotional items.

How to Initiate a Return

  1. Contact Us: Email us at contact@tunivibe.com with your order number, reason for the return, and photos if applicable.
  2. Return Authorization: Once approved, you will receive a return authorization and instructions on how to send your item(s) back.
  3. Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

  • Once we receive your return, we’ll inspect it and notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days and credited back to your original payment method.

Exchanges

If you received a defective or incorrect item, please contact us at contact@tunivibe.com within 7 days of delivery. We’ll arrange for a replacement at no additional cost.

Need Assistance?

If you have any questions about our return policy, feel free to reach out to us at contact@tunivibe.com. We’re here to ensure your shopping experience with Tunivibe is smooth and worry-free!

Thank you for choosing Tunivibe. We appreciate your support!